Sweepstakes Rules

These Sweepstakes Rules explain how Enchanted Casino works, who can play, how to receive and use Sweeps Coins, and how prize redemptions are handled. The goal is clarity and fairness, so you always know what to expect before you spin the reels.

If anything here conflicts with a specific promotion’s terms, the promotion terms control for that offer.

Who Can Participate - Eligibility Basics That Matter

To enter, participate, or redeem prizes at Enchanted Casino, you must meet all eligibility requirements below.

You may participate only if you:

• Are at least 18 years old, or the legal age to participate in sweepstakes-style promotions where you live, whichever is higher
• Are physically located in a jurisdiction where Enchanted Casino is available at the time you play
• Provide accurate, complete registration information, and keep it up to date
• Maintain only one account per person and household, unless Enchanted Casino explicitly approves otherwise in writing

Enchanted Casino may request proof of eligibility at any time, including proof of age and location.

Geographic Limitations - Where Play Is Allowed

Enchanted Casino is intended only for players in permitted jurisdictions. Availability can vary, and access may be restricted or blocked based on your location, device settings, or other indicators.

You are responsible for confirming that participation is lawful in your jurisdiction. If Enchanted Casino determines you are playing from a restricted location, your account may be suspended, and redemptions may be denied.

Account Registration Rules - One Player, One Account, One Fair Shot

To keep gameplay balanced and to prevent abuse:

• Only one account is allowed per person
• Only one account is allowed per household, mailing address, Internet Protocol address, device, or payment method when patterns indicate duplicate play
• You must register using your real legal name and a valid email address
• You must verify your email address to fully activate key features and promotions

Creating multiple accounts, using false information, or attempting to bypass restrictions can result in disqualification and loss of promotional eligibility.

Understanding Coins - What “Sweeps Coins” Means Here

Enchanted Casino may offer different types of site currency for gameplay and promotions. “Sweeps Coins” are the promotional sweepstakes-style currency used for eligible gameplay and potential prize redemption, subject to verification and these rules.

Coins have no direct cash value until and unless they are properly redeemed according to these rules. Gameplay outcomes are not guaranteed, and redemption is never automatic.

How to Get Sweeps Coins - Including Free Methods of Entry

No purchase is necessary to enter or participate where applicable, and free methods of entry are available.

You may obtain Sweeps Coins through:

• Promotional awards tied to account actions (such as verifying your email or daily login offers)
• Participation in eligible promotions, including limited-time offers
• Referral incentives, where offered and where you comply with the referral rules
• Any other free method of entry that Enchanted Casino makes available from time to time

Availability, limits, and eligibility for each method may change. Enchanted Casino may also limit how many promotional awards a player can receive within a given period to maintain fairness.

Promotions Explained - Welcome Bonus, Daily Bonus, and Referrals

Promotions can be a fun way to build momentum, but they also come with rules designed to keep things balanced.

Grand Welcome Bonus (promotion): Enchanted Casino may award a “Grand Welcome Bonus” of 3 Enchanted Coins. No bonus code is required. This offer is automatically applied after email verification, when available and eligible.

Daily Reload Bonus (promotion): Enchanted Casino may offer a daily promotion of 1 Enchanted Coin. This is typically applied upon daily login when available. A 25x playthrough requirement applies to this daily bonus. A maximum cashout cap applies to winnings associated with the daily bonus - capped at 500 Enchanted Coins.

Referral Bonus (promotion): Referral incentives may be offered from time to time. Specific amounts, limits, and requirements can vary and may be adjusted to prevent abuse. Referrals must be genuine - meaning real people, with unique identities, who meet eligibility rules.

Enchanted Casino may pause, modify, or end promotions at any time, especially if misuse is suspected.

Participation Requirements - How to Stay Eligible While Playing

To participate in gameplay and promotions, you must:

• Keep your account in good standing
• Follow all promotion terms, including any playthrough requirements
• Avoid prohibited conduct (see below)
• Complete verification if requested before prize redemption

If you receive promotional Sweeps Coins, you may be required to meet specific gameplay conditions before those Sweeps Coins - or winnings tied to them - are eligible for redemption.

Prize Redemption - What You Need Before You Can Cash Out

Prize redemption is subject to eligibility, verification, and compliance checks. To request a redemption, you may need to:

• Maintain accurate account information that matches your identity documents
• Complete identity verification (and re-verification when required)
• Confirm your location, age, and other eligibility factors
• Satisfy any applicable promotion conditions, such as playthrough requirements and caps

Redemptions may be reviewed for fairness and fraud prevention. Processing time can vary based on verification status, request volume, and any required checks.

Verification (Know Your Customer) - Why It’s Required

To protect players and the platform, Enchanted Casino may require verification before approving redemptions or when account activity triggers security review.

Verification may include:

• Proof of identity (such as a government-issued identification)
• Proof of address (such as a utility bill or similar document)
• Confirmation of payment method ownership when relevant
• Additional information needed to confirm eligibility and prevent fraud

If you fail to provide requested verification within a reasonable timeframe, redemption requests may be delayed, denied, or canceled, and the account may be restricted until verification is completed.

Need help with account verification questions? Contact support at support@enchantedsweeps.com.

Payments and Account Security - What You’re Responsible For

Enchanted Casino may support multiple payment methods, including American Express, Bank Transfer, Discover, JCB, MasterCard, UnionPay, and Visa, depending on availability. You are responsible for ensuring any payment method you use belongs to you and is not being used in violation of these rules.

Do not share accounts, login credentials, or payment details. If your account is compromised, notify support as soon as possible.

Prohibited Activities - The Fastest Ways to Lose Eligibility

To maintain clarity and fairness, the following behaviors are prohibited:

• Creating multiple accounts, or using another person’s account
• Using virtual private networks, location masking, or other tools to misrepresent your location
• Any attempt to exploit promotions (including repeated sign-ups, referral manipulation, or coordinated “bonus farming”)
• Collusion with other players, or coordinated gameplay intended to manipulate outcomes
• Automated play, scripts, bots, or any software that interacts with the site in an unauthorized way
• Fraud, chargebacks intended to gain an advantage, or use of stolen payment methods
• Abusive behavior toward staff, or attempts to interfere with site operations

If prohibited activity is detected or reasonably suspected, Enchanted Casino may restrict gameplay, remove promotional eligibility, void Sweeps Coins and related winnings, and suspend or close accounts.

Fraud Prevention Measures - How Enchanted Casino Protects the Platform

To keep play safe and balanced, Enchanted Casino may use controls such as:

• Device, Internet Protocol, and login pattern monitoring
• Promotion eligibility checks and duplication prevention
• Identity verification and document review
• Account audits when play patterns suggest abuse

These measures help protect legitimate players and preserve trust across the platform.

When Accounts Can Be Suspended or Disqualified

Your account may be suspended, restricted, or disqualified if Enchanted Casino determines that you:

• Are ineligible due to age, location, or legal restrictions
• Provided false, misleading, or incomplete registration details
• Failed verification, refused verification, or attempted to evade verification
• Violated promotion terms, playthrough requirements, or cashout caps
• Engaged in prohibited conduct or attempted fraud
• Attempted to redeem prizes in a way that violates these rules

If an account is closed due to a rules violation, Enchanted Casino may, where permitted, void Sweeps Coins and deny pending redemptions associated with the violation.

Game Providers and Fair Play Notes

Enchanted Casino may offer games from providers such as Pragmatic Play. Game outcomes are determined by the game’s mechanics and randomization features. No strategy, purchase, or promotion can guarantee a win, and your results can vary from session to session.

Responsible Play - Keep It Fun, Keep It Balanced

Sweepstakes-style play is meant to be entertaining. Set a budget, take breaks, and use available tools like deposit limits, time-outs, and self-exclusion if you need extra control. If playing stops feeling fun, it’s smart to pause and reset.

By registering and participating, you confirm you understand and agree to follow these Sweepstakes Rules, the applicable promotion terms, and any verification requirements that apply before prize redemption.